Reference

sontoto Privacy Policy For Your Account

Our Privacy Policy explains how sontoto handles your account details, device signals and payment records when you open an account or enter the lobby.

Account dataCookie choicesPayment recordsPolicy requests

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How Payment Records Fit This Policy

sontoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers information you provide during account opening, including your phone number, verification details and chosen account settings. We also record operational details needed to match a transaction with its status, such as a DANA, OVO, GoPay or QRIS reference, plus bank transfer or

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virtual account details when you select those routes. These records help us check account ownership, resolve a missing receipt and respond to a wallet-status question without asking you to repeat every step. Device type, browser signals, login time and security events may be stored to protect
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the account from unauthorised access. We retain records only for the period needed for the stated purpose, account support or a legal requirement. Access and eligibility depends on local law, and this policy applies to supported Indonesia regions where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP PATH

Where To Ask About Privacy Policy

A clear contact route matters when a record looks unfamiliar or you want to change an account detail.

Account support Use the support route displayed after login for a copy of your stored account details, a correction request or help identifying a verification record.

Wallet record check For DANA, OVO, GoPay or QRIS questions, share the payment reference and date only. We use that context to locate status without requesting your wallet PIN.

Privacy request Ask for access, correction or deletion through the account support path. We may verify your phone number first so a private record is not released to another person.

HANDLING YOUR RECORDS

How Cookies And Account Data Work

We keep this policy practical by linking each data use to an account step, security need or support action.

Account details

We use your phone number and verification result to connect the right person to the right account. Do not send a wallet PIN or full payment password through support.

Device signals

Browser type, device path and login events can help us spot an unusual sign-in. These signals support account protection and are not a substitute for your phone verification step.

Cookie choices

Cookies can keep a session working, remember selected settings and help us understand an access error. You can adjust browser controls, although some account functions may then need another sign-in.

Payment records

A DANA, QRIS, OVO, GoPay, bank transfer or virtual account reference may be kept to match status and resolve a receipt question. We do not need your wallet PIN for that check.

Retention checks

We review stored records against the original purpose, open support requests and applicable legal duties. When a record is no longer needed, our handling follows the relevant retention process.

Change requests

You can request access, correction or removal through the support channel inside your account. We verify the request before changing personal data, especially when phone details or payment history are involved.

Privacy Policy Questions Before Account Access

These answers address the Privacy Policy points you are most likely to check before opening an account. They cover collection, cookies, payment references, deletion requests and the access rule for supported Indonesian regions.

It covers account details, phone verification, device signals, cookies, payment references and support records created when you use the account path. It also explains requests for access, correction and removal.

Phone verification helps connect account access with the correct person and supports security checks. We may ask for it again when you request private records or changes to important account details.

Yes. The policy covers transaction references and status details linked to DANA, QRIS, OVO, GoPay, bank transfer and virtual account routes. It does not require your wallet PIN for a status check.

Yes. Send a correction request through the support channel shown in your account, include the affected detail and complete the requested identity check. We assess the change against account security and legal duties.

Use the privacy request route inside your account and state which data you want removed. We may retain limited records where needed for an open support matter, security check or legal requirement.

It addresses cookies used for session continuity, selected settings and access diagnostics. You can manage cookies through your browser, but changing them may require another login or affect some account functions.

Account access and eligibility depends on local law. We apply this policy for supported Indonesia regions where local law permits, and our support route can clarify a policy question tied to your access location.

sontoto Privacy Policy For Your Account

Where To Ask About Privacy Policy

How Cookies And Account Data Work

Account details

Device signals

Cookie choices

Payment records

Retention checks

Change requests

Privacy Policy Questions Before Account Access

01 What does the sontoto Privacy Policy cover?

02 Why does sontoto need my phone verification?

03 Does the Privacy Policy cover DANA and QRIS records?

04 Can I ask sontoto to correct my personal data?

05 How do I request removal of my account data?

06 What cookies does the sontoto Privacy Policy mention?

07 Does this Privacy Policy apply everywhere in Indonesia?

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